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Many of the nation's most high profile litigation victories were buoyed by a sometimes secret weapon: a public relations/litigation communications plan, developed at the behest of the shrewd attorneys and specifically designed to complement the legal strategy. We have successfully tailored public relations efforts to litigation strategies, using communications to influence jury pools and, more generally, public opinion, in a broad spectrum of arenas where the spheres of law and communications connect. We have well over a decade of experience — and results — in garnering visibility for lawyers and law firms among their key audiences. Our team has been instrumental in helping attorneys position their firms, build recognition for their expertise, and distinguish their practice areas from those of other firms.
The Business Model
Goodwin Procter is one of the nation's leading law firms, with expertise in
corporate, litigation, real estate, financial services, intellectual
property, and specialty practices, including environmental and employment
law. The firm’s 500 attorneys serve clients through offices in Boston, New
York, New Jersey and Washington, D.C.
The Challenge
Despite having offices in several major metropolitan areas and broad
expertise, Goodwin Procter was cast in the media as a Boston-based firm.
Strategy & Tactics
Working with the in-house marketing team, a one-year program focused on
generating national media coverage by:
| Targeting top-tier, national
outlets including USA Today, Reuters, and
Bloomberg |
|
| Zeroing in on a few practice
areas—banking, financial services, real estate, corporate,
securities, litigation, and intellectual property—and
positioning select partners as experts in these areas |
|
| Capitalizing on breaking news to
insert attorneys into major stories |
|
| Packaging attorneys' expert
analysis on current trends and topics in the news and
introducing them to key beat reporters |
Media Coverage
| When the Department of Housing and
Urban Development (HUD) announced a new proposal that would
shake up the mortgage industry, a Goodwin Procter attorney who
was closely following the development was pitched to USA
Today. That story in which the attorney was extensively
quoted was parlayed into additional placements in Bloomberg,
the Los Angeles Times, and National Mortgage News. |
|
| After pitching several corporate
and securities law attorneys to Bloomberg and
Reuters on a variety of breaking news stories, reporters
there now rely on these attorneys for regular commentary. |
|
| When news broke that US Airways
was filing Chapter 11, one of the firm's bankruptcy attorneys,
who had been involved in the bankruptcies of both Eastern and
Continental Airlines, was offered to select reporters to analyze
the U.S. Airways situation. The Associated Press (AP)
interviewed the attorney and the story ran in a number of papers
including the Miami Herald, St. Louis Post-Dispatch
and San Diego Union-Tribune. Over the ensuing weeks,
the attorney was quoted in USA Today on several
occasions, The Boston Globe, and also appeared on CNN. |
|
| A panel presentation on bank
thrifts by the firm’s financial services chair was converted
into a story pitch to American Banker, resulting in a
feature story on the topic in which the attorney was heavily
quoted. |
The Bottom Line
One year later, a core group of Goodwin Procter attorneys were firmly
established as trusted experts with some of the nation's top financial,
business and legal reporters.
This case history describes a program created by the principals and senior staff of Solomon McCown & Company while we were members of a prior agency co-founded and managed by Helene Solomon.
This is an annotated version of Solomon McCown's case study of its campaign on behalf of Msgr. Michael Smith Foster. The original version used to be available on Solomon McCown's web site: http://www.solomonmccown.com/case-law.html, but now it seems that the link has been removed. If you would like to see the original page, you may be able to access it via the Internet Wayback Machine.
Although Solomon McCown's original case study of the Foster campaign appears to have been erased, it seems that Helene Solomon can't unring the bell entirely in this instance: See In the Spotlight.
Having learned that Solomon McCown won a Crystal Clarion award from the Association for Women in Communications in recognition of Helene Solomon's successful manipulation of the media in the Foster case, the Coalition of Catholics and Survivors asked the AWC to review the evidence and let us know if it would reconsider its selection. We haven't heard anything yet from AWC, but we recently noticed that all of Solomon McCowan's links to information related the Foster campaign have been deleted.

MSGR. MICHAEL FOSTER
Reinstating an Innocent Man, Restoring His Good Name
Position
Msgr. Michael Foster is the judicial vicar and head of the Metropolitan
Tribunal for the Boston Archdiocese. [Foster resigned
in 2004; his whereabouts are now unknown.]
The
Challenge
With a sterling reputation and legions of former youth group devotees
[26
people signed one letter of support;
some of these signers later
peppered the Archdiocese with emails, faxes, and phone calls], Msgr.
Foster was rocked by the accusation of sexual abuse – a charge that sent
shockwaves through the Boston community. [Paul Edwards
also accused another priest, the late Rev. William J. Cummings, of sexual
abuse. Following revelations of false reports in the Boston Globe, the
Archdiocese settled with
Edwards on the Cummings charges in 2003.] After a tense meeting with
Church officials where Msgr. Foster was asked rote questions about his past
[Foster was
asked specifically about the allegations], the Msgr. was put on
leave at his request. Church policy dictates that accused priests
immediately vacate their church housing. On the day the Msgr. left his home,
the media reported the story as a result of an exclusive television
interview that his accuser provided. By Monday morning, following a full
weekend of television coverage, the print media picked up the story. The
Msgr.’s legal team knew they needed to mount a campaign designed to get the
truth out – and see an innocent man reinstated.
Strategy &
Tactics
A four-month collaboration with Msgr. Foster and his legal team was
undertaken within the context of an unyielding public outcry in which all
accused priests were presumed guilty:
| Strategizing with the team to
develop and maintain consistent and appropriate messaging
[Foster was probably more heavily defended
than any other accused priest in the country: he hired 5 lawyers
in addition to Solomon McCown, formerly known as Bishoff
Solomon.] |
|
| Listening to all pertinent
information as it surfaced in order to disseminate crucial
truths [See Boston Herald article
exposing falsities supplied by Foster's supporters and
repeatedly reported in the Globe.] |
|
| Choosing to focus on The Boston
Globe because they "owned" the story
[See annotated
articles from the Boston Globe.] |
|
| Working closely with key reporters
covering the church scandal story to ensure appropriate sharing
of information [See email from Church
investigator to one of Foster's lawyers complaining about
inappropriate media contacts and misrepresentations to the
Globe.] |
|
| Carefully developing statements
that effectively conveyed the essential messages
[See Globe story trying to rescue
Foster after newly released documents expose earlier
misrepresentations.] |
|
| Reacting quickly to new
developments and generating stories about positive developments
|
Media Coverage
From the outset, the objective was to counter the accusations leveled at
Msgr. Foster by generating a flood of supportive, positive media.
| Ninety-four broadcast segments
covered the Msgr. Foster story. Eighty-one local television
stories and a national segment on CNN Headline News chronicled
the reinstatement. In addition, 13 radio broadcasts ran. |
|
| There were 51 favorable print
stories. In addition, two editorials urging the reinstatement of
Msgr. Foster ran in both The Boston Globe and
Boston Herald. |
|
| Articles announcing Msgr. Foster's
return to the church ran nationally in the top daily newspapers
in the nation including USA TODAY, New York Times, and
The Washington Post, as well as a two-page feature in
The Boston Globe. Foster's triumphant return was also
covered in national trade publications including National
Catholic Register and Lawyers Weekly USA. |
The Bottom Line
Aligned carefully with the litigation strategy, the public relations efforts helped pave the way for a dismissal of the civil action and the Msgr.’s reinstatement to full ministry – in 76 days. [See jury instructions on defamation.] The Msgr. became the first priest in the Boston Archdiocese to be returned to active ministry.
Clarion Award Bulldog Award Sabre Award This program, recognized by Infocom Group with a Bulldog Award and The Holmes Group with a Sabre Award, was created by the principals and senior staff of Solomon McCown & Company while we were members of a prior agency co-founded and managed by Helene Solomon.
For more information about the Foster case, please visit the Coalition of Catholics and Survivors' archive of Church documents and newspaper articles.
For an independent review of the case conducted by experts on sexual assault, please visit The Victims' Rights Committee for the Boston Archdiocese.
| SUMMARY
Goodwin Procter, LLP, one of the nation's leading law firms with
offices in several major metropolitan markets, sought to raise the
visibility of some key practice areas and attorneys on the national
stage. The firm needed a strategic media relations program,
targeting top tier national outlets, to work in concert with its
existing marketing efforts.
|
| SUMMARY In
the midst of an intense media probe of child sexual abuse among
clergy that became known simply as "The Church Scandal," Msgr.
Michael Foster, the judicial vicar and head of the Metropolitan
Tribunal for the Boston Archdiocese, was wrongfully accused in civil
court of sexual abuse of a teenager in the 1980s. As the media
onslaught began, at his request, the Msgr. was put on leave from his
post.
|
| SUMMARY
Boston-based law firm Nutter McClennen & Fish LLP found itself in an
arena cluttered with competitors vying for attention in an
overcrowded marketplace. The firm needed a long term, ground-up
public relations campaign that could help it distinguish its
identity and begin to garner attention among key audiences.
|
Business Model
With offices in Boston and Hyannis, Nutter McClennen & Fish is one of the
oldest law firms in New England. Its 170 lawyers have a diverse practice in
U.S. and international law, including business, intellectual property,
litigation, real estate and finance, healthcare, labor and employment, tax,
and trusts and estates.
The Challenge
Nutter’s diverse practice was not dissimilar from that of numerous other
firms in Boston. Unlike many of its competitors, however, Nutter had never
undertaken public relations efforts before. Three by-lined articles authored
by attorneys were its only imprint on the Boston consumer and business
media.
Strategy & Tactics
It was decided that shining a spotlight on a few practice areas would be a
more effective and meaningful way to showcase the firm. In a half-day
collaborative brainstorming and planning session, the firm’s key areas of
expertise were honed in on, attorneys to promote as the firm’s spokespeople
were identified, and cases and clients that would appeal to the media were
selected. The firm’s limited media coverage was studied and individuals in
the business and legal communities were spoken with to hear their thoughts
and perceptions of the firm’s image and reputation.
With this knowledge, an integrated communications campaign was launched centered around eight key attorneys and areas of expertise designed to showcase Nutter partners as thought leaders. Then for each succeeding year of the six-year engagement, the activity was ratcheted up by showcasing a new practice area, honing in on a particular type of media, leveraging breaking news, and being proactive and creative in finding and developing new story angles.
Media Coverage
After just one year, a diverse group of attorneys were positioned in 12
feature stories, and another four by-lined articles were pitched and placed.
In addition, through the distribution of news releases announcing new
partners and associates and awards bestowed on attorneys, 56 placements were
generated for the firm in publications including The Boston Globe,
Boston Herald, Boston Business Journal, Mass High Tech,
Banker & Tradesman, National Law Journal, Mass Lawyers Weekly,
Intellectual Property Today and a variety of trade publications read
by potential clients, as well as hometown and alumni publications. With each
passing year of the engagement, more and more coverage was garnered,
including seven national broadcast appearances over one seven month period
(CNBC, MSNBC, and Fox News), the firm’s first-ever experience with national
broadcast coverage.
The Bottom Line
The coverage helped to establish the credibility of the partners and their
areas of expertise, which were also key differentiators for the firm.
Individual partners reported receiving an elevated number of inquiries, and
the firm as a whole became a more widely known player in its various areas
of concentration.
This case history describes a program created by the principals and senior staff of Solomon McCown & Company while we were members of a prior agency co-founded and managed by Helene Solomon.